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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela Gambino

Angela Gambino

November 1, 2024

5  out of  5
rating by Angela Gambino
"Darwin always gets me and my family the best rates! Jackie is amazing she is super friendly and very helpful! Thank you for everything!!!"
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Ashley Luis

May 20, 2024

1  out of  5
rating by Ashley Luis
"If I could give 0/10. After, being with her for a little over a year she came and told me that I was never under full coverage under my car that is a 2023. She just kept telling lies and continued to say it was my fault for a car accident that wasn't and filed it as it was my fault when the police report said other wise. btw this isn't about Maria it's about the Jackie. To say I'm frustrated is an understatement, one of the worst interactions over the phone I had with someone, so unprofessional and will blame you for everything. She never once apologized for raising her voice or be lilting my family and I for her mistakes. Overall, she is racist and shouldn't have this job if she has no patience or will accept her mistakes. I'm so glad I switched to another insurance and do not recommend this agent."
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Arindam Nandi

July 7, 2023

5  out of  5
rating by Arindam Nandi
"We used to be with the State Farm agent in Aurora and it was rough. I am glad that we switched to Norals and the team. Dealing with Jackie is very efficient. Changing coverage, adding/ dropping a car etc. all have become very easy."
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Larry Jordan

June 15, 2023

5  out of  5
rating by Larry Jordan
"Good to deal with!"
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Sandra Nieto

December 22, 2021

5  out of  5
rating by Sandra Nieto
"Great customer service! Jackie was very helpful and responsive to my questions on new policy. Highly recommend."
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Yaquelin Flores

December 18, 2021

5  out of  5
rating by Yaquelin Flores
"Agent Maria, was very helpful with my quote. They provided me great services, I couldn’t recommend them enough. She also speaks Spanish which is a big plus!! Thank you Maria and State Farm."
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Arnulfo Valdez

December 18, 2021

5  out of  5
rating by Arnulfo Valdez
"En esta offina me ayudaron en español el ajente y sus empleados son profecionales Gracias state farm ..."
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Yuri Rodriguez

June 12, 2021

5  out of  5
rating by Yuri Rodriguez
"the best place!!the best service very professionals answer all your questions 100% recommended"
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Jasmin Aguilar

May 27, 2021

5  out of  5
rating by Jasmin Aguilar
"Great service! Extremely helpful and professional Maria helped me with all my needs.. thank you state farm"
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Ashley Thacker

May 26, 2021

5  out of  5
rating by Ashley Thacker
"Great Service! I have been with state farm for years and they have always taken really good care of me through any accident I have been in."
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amanda schneider

May 24, 2021

5  out of  5
rating by amanda schneider
"Darwin and Maria are super helpful and professional! I can always count on them when I have Questions or concerns! Highly recommend!"
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SYLVIA MASON

May 21, 2021

5  out of  5
rating by SYLVIA MASON
"My agent, Darwin Norals, is the BEST! Very professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. This is one reason I remain a loyal Darwin Norals State Farm customer. Darwin you ROCK!"
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Kelly Zachary

May 14, 2021

5  out of  5
rating by Kelly Zachary
"Darwin Norals SF has had my business since the office opened! I’ve received nothing but the best service and they are saving me money! Who could ask for more?!"
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joseph orona

October 4, 2019

5  out of  5
rating by joseph orona
"Jackie has been a true professional. She was not only able to beat my current insurance rates, but her customer service was outstanding. State Farm now has both my cars and house. I then received a phone call from Darwin Norals to welcome me to his coverage. They will continue to have my business and I recommend anyone looking for a great representative, no better place than here."
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Scott Lacey

April 10, 2019

5  out of  5
rating by Scott Lacey
"Great people and quick and painless quotes"
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Darnell Parker

May 19, 2018

5  out of  5
rating by Darnell Parker
"Great customer service!! They helped get an auto loan and reasonably priced insurance. I enjoyed my first experience so much, I came back for life insurance for my entire family. I highly recommend Darwin Norals State Farm!!"
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Cathy Woods

August 17, 2017

5  out of  5
rating by Cathy Woods
"Excellent customer service !!! The agent and his staff are very friendly and knowledgeable of the products and services that are offered. Every one is always willing to do the due diligence and Assist me with any questions or issues that i may have with my policies."